Manager, Financial Planning & Analysis

Our Purpose

Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Financial Planning & Analysis

Manager, Financial Planning and Analysis

About Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Financial Planning & Analysis (FP&A) function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and execution of the corporate reporting and planning requirements.
Business Finance Centre provides FP&A expertise to the organization by compiling and analysing metrics, identifying trends and problems, communicating information to relevant groups, and recommending actions to improve financial performance.

Revenue Assurance (RA) is a function within Finance responsible for strengthening revenue controls, identifying billing opportunities, and minimizing revenue leakage across QMR (Quarterly Mastercard Reported), regional billing processes, and billing reviews of revenue streams across core and services.
The role focuses on ensuring billing accuracy, driving revenue recovery, and partnering with cross-functional teams to enhance revenue integrity and controls.

This position will report to Director, Revenue Assurance, and is responsible for driving data analytics excellence for revenue assurance function.

Roles and Responsibilities
• Lead and own revenue assurance review projects to identify billing leakages and ensure billing completeness and accuracy.
• Working with billing on understanding rules, determining if there are any billing issues, working through the back billing, and working through system fixes
• Perform in-depth analysis of data systems and process flows to identify and resolve root causes of revenue leakage. Conduct rigorous data analysis from Mastercard databases to identify, research, and resolve revenue leakage; synthesize findings into actional insights and recommendations
• Understand and validate billing logic by recreating billing from core systems and comparing it with actual billed amounts.
• To work with the pricing teams to see any gaps in pricing or understanding the intent of pricing to determine if we are billing on what we intended to bill on.
• Perform on-site or virtual QMR audits and analysis for assigned customers/countries using standardized audit frameworks. Complete pre and post audit documentation and issue QMR observation letter to customer.
• Develop risk-based prioritization plans for revenue stream reviews based on materiality, business inputs, and new initiatives
• Perform financial analysis to estimate revenue impact at customer and country levels and support recovery decisions.
• Collaborate with Finance, Product, and GBSC teams to improve billing accuracy, implement fixes, and execute back-billing.
• Communicate identified revenue leakage opportunities, recovery actions/waivers to Regional Finance team and senior stakeholders.
• Act as a regional Subject Matter Expert (SME) for all billing related matters and ensure alignment with corporate Revenue Assurance strategies.
• Obtain clear understanding of selected customers, customer’s incentive & deal agreements, market regulations and structures, and key players (such as processors, issuers, and acquirers) as part of pre-audit process. Requires interviews and discussions with internal and external sources to gather knowledge.
• Partner cross-functionally with internal stakeholders such as Finance, Product, GBSC, etc., to develop analytical toolkit that drives efficiency on issue detection for key initiatives and focuses across corporate and regions
• Contribute to the Global Revenue Assurance strategies, initiatives, and efforts as the regional Subject Matter Expert representative
•Partner cross-functionally with internal stakeholders such as Finance, Product, GBSC, etc., to develop analytical toolkit that drives efficiency on issue detection for key initiatives and focuses across corporate and regions

All about you:
• CA/MBA (Finance preferred) with 8+ years of relevant experience; CPA/CFA certification is an added advantage.
Strong proficiency in database management, Microsoft Office applications, and data analytics.
• Demonstrated success in Revenue Assurance, with the ability to thrive in project-based roles requiring self-initiative and self-motivation.
• Excellent analytical and communication skills, with the ability to simplify and articulate complex issues effectively.
• Structured, proactive problem-solver with a strong focus on process improvement and execution.
• High degree of ownership, business acumen, and entrepreneurial mindset.
• Strong collaboration and stakeholder management skills, with the ability to build effective relationships across teams and all management levels.
• Proven ability to manage time-sensitive matters, ensuring timely follow-up and closure.
• Capable of handling multiple priorities simultaneously while working effectively with cross-functional partners.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.