Patient Encounter Specialist (Temp) - Tuscaloosa

Patient Encounter Specialist Temp - Tuscaloosa Alabama
Under general supervision and according to established policies and procedures, to perform a variety of
specialized services in support of the operations of assigned clinic. To check in scheduled and add-on
patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge
data into the system. To check patients out of the clinic and perform patient follow-up as necessary. May
perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending
upon clinic need, to provide assistance and respond to patient needs within the waiting room. To
consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.

Key Duties & Responsibilities
1. Performs various patient registration duties: obtains and verifies patient demographic and
insurance information; reviews general and financial comments in system and takes
appropriate action; completes registration in appropriate system(s); ensures patient
receives HIPAA notice information; obtains appropriate authorizations; schedules follow-up
appointments/tests.
2. Accurately completes tasks related to patient's financial responsibilities. Performs
financial/billing duties. Collects co-payments and account balances. Coordinates patient
financial issues with financial counselor as appropriate.
3. Ensures efficient daily operations for clinic/department: answers phone and routes
messages in a timely manner; manages task and clinic bump lists as required; regularly
rounds on patient areas to ensure a welcoming and patient-friendly environment.
4. Performs a variety of clerical support functions for the clinic: rotates responsibilities within
the waiting room; maintains office equipment; manages mail; stocks supplies; validates
parking; escorts patients; copies documents.
5. Accurately collects, posts and reconciles payments: posts charges/payments in appropriate
system(s); reconciles charge/payment batches; prepares deposits.
6. Works various reports as required: missing charge report, referral/pre- cert; wait list and past
pending information.
7. Performs other duties as assigned.

Monday - Friday

Hourly Pay rate: $16.50