Manager Engineering Operations (m/f/d)

About the role

For our Frankfurt Ostend data center site , we are looking for a Manager Engineering Operations (m/f/d).

In this key role, you will lead an experienced technical team, manage external service providers, and ensure the availability and performance of the site through structured processes, clear prioritization, and a strong focus on safety. At the same time, you will drive operational excellence and continuous improvement in a demanding, highly available environment.

Your Responsibilities

• Lead, motivate, and develop your team, including performance reviews, objective setting, and employee development
• Take overall responsibility for the operation, maintenance, and energy management of the technical infrastructure
• Define, monitor, and continuously improve relevant KPIs, such as availability, MTTR, and maintenance status, and prepare meaningful status and management reports
• Manage and prioritize reactive and preventive maintenance activities in close collaboration with technical subject matter experts
• Ensure compliance with all safety requirements, legal regulations, and relevant technical standards
• Conduct risk assessments of technical systems and processes and support the lifecycle management of critical infrastructure
• Review and approve changes involving technical or operational risk
• Act as an escalation point for incidents and technical issues, with a focus on sustainable solutions
• Support construction and technical projects, operational changes, and handovers into regular operations
• Manage external suppliers and service providers, including contract management, supplier meetings, and regular performance reviews
• Ensure complete and accurate technical documentation and the effective use of the maintenance management system

Your Profile

• At least 5 years of professional experience in the operation of technical systems, ideally within a mission-critical environment
• Several years of experience in the disciplinary leadership of technical teams
• Completed technical vocational training or a degree in a technical discipline
• Very good knowledge of data center infrastructure, including UPS systems, emergency power supply, cooling systems, and related critical infrastructure
• Solid experience in maintenance processes and incident management
• Ability to confidently read and assess electrical and mechanical drawings and make sound technical decisions
• Experience in managing external service providers is an advantage
• Strong leadership, communication, and problem-solving skills
• High level of safety awareness, accountability, and the ability to make decisions under pressure
• Fluent German and English language skills

What We Offer

• An open corporate culture with direct communication and flat hierarchies
• An individual onboarding plan, including a buddy system, as well as structured training and development programs
• Opportunities for personal and professional development in a fast-growing environment
• Attractive additional benefits, including flexible working hours, digital meal vouchers, bike leasing, and a company pension scheme
• Additional benefits such as free drinks, fresh fruit, and regular team events

About Us

Digital Realty is a leading provider of carrier- and cloud-neutral data center services, offering a comprehensive portfolio of Data Center, Colocation, and Interconnection solutions. Through PlatformDIGITAL® , the company’s global platform, Digital Realty provides a secure meeting place for data and, with its proven Pervasive Datacenter Architecture (PDx™) , enables innovation and the efficient management of growing data volumes.

With more than 300 data centers across over 50 metropolitan areas in 28 countries on six continents , Digital Realty provides access to globally connected data communities. More than 3,500 employees worldwide work together to develop innovative solutions and create important connections every day.