GLO - Principal Cloud Systems Administrator (Systems Administrator VI)

The Texas General Land Office is seeking a Principal Cloud Systems Administrator (Systems Administrator VI) within the Information Technology Services Department of the agency.

Performs highly advanced (senior-level) systems administration work with agency-wide scope and impact. This position serves as a senior technical authority responsible for defining enterprise infrastructure approaches, advancing operational maturity, and addressing the most complex, novel, or mission-critical systems challenges.

Work involves planning and advancing infrastructure strategies, designing resilient and scalable system architectures, establishing enterprise standards and best practices, and providing expert technical consultation across the organization. While this role retains hands-on involvement, work is focused on the most complex troubleshooting, architectural initiatives, and high-risk changes rather than routine operational tasks.

Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences enterprise technical direction, standards, and long-term infrastructure practices through expertise, consultation, and leadership rather than formal people management.

About the Information Technology Services Department

The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.

About the Role

The Principal Cloud Systems Administrator plays a critical role in ensuring the stability, security, and performance of the agency’s cloud-based enterprise systems. This position serves as the senior administrator responsible for supporting and optimizing Microsoft Azure environments, with primary ownership of Dynamics 365 and related cloud-hosted workloads.

In this role, you will lead hands-on administration, configuration, monitoring, and optimization of Azure infrastructure and D365 platforms while supporting secure integrations with other enterprise and hybrid systems. The position is responsible for strengthening operational reliability, improving deployment consistency, and ensuring cloud services are configured to support evolving business needs. While Azure and Dynamics 365 are the immediate focus, this role also contributes to broader cloud operations, including collaboration across multi-cloud environments such as AWS.

Operating as a senior individual contributor, the Principal Cloud Systems Administrator exercises sound technical judgment and leads complex cloud initiatives with minimal supervision. The ideal candidate brings deep Azure expertise, strong D365 administration experience, and the ability to enhance cloud operations through hands-on configuration, automation, and continuous improvement practices.

Our Mission:
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.

What Your Contributions to the GLO Will be:

· Systems Administration & Advanced Operational Support - Performs hands-on systems administration for the most complex, novel, or mission- critical infrastructure issues and changes.

· Enterprise Incident Response & Problem Management - Serves as the highest-level technical escalation point for enterprise-impact incidents and systemic issues, leading advanced troubleshooting and root cause analysis.

· Enterprise Monitoring, Resilience & Recovery Strategy - Defines and advances enterprise-wide monitoring, resilience, and recovery frameworks to improve reliability, scalability, and operational maturity.

· Automation, Optimization & Operational Maturity - Establishes advanced automation strategies and operational practices that improve efficiency, consistency, and long-term sustainability.

· Enterprise Security, Standards & Infrastructure Governance - Defines and advances enterprise security architecture, operational standards, and compliance frameworks across infrastructure services.

Infrastructure Architecture & Technical Authority - Serves as a senior technical authority by defining infrastructure architecture, maintaining enterprise documentation, and providing expert consultation across departments without formal supervisory responsibility.