PUCT, Legislative & Public Engagement Coordinator (Information Spec III)

The Public Utility Commission of Texas: Your Gateway to a Fulfilling Career!

NOTICE TO APPLICANTS

Applications must contain a complete job history, detailing:

• Job title

• Dates of employment

• Name of employer

• Supervisor's name and phone number

• Description of duties performed, demonstrating how you meet the minimum qualifications for the position applying for

Important: Resumes do not replace this required information. Applications stating, "See attached" or "See resume" will not be accepted. The employment history listed on your resume must match the details on the CAPPS State of Texas Application. Discrepancies will result in an incomplete application and will not be further considered for the position applying for.

Required Documents

• Letter of Interest

• Resume

The hiring manager has requested the above document(s) be submitted with the CAPPS State of Texas Application To submit a resume, you must upload it to your application. When submitting your documents, make sure to mark them as “relevant.”

Incomplete applications will not be considered**. **

Applicant Release Form Website Link

WORK IN TEXAS APPLICANTS

To apply for the position, it is best to go to the CAPPS State of Texas Talent Management System to submit your application by going to https://capps.taleo.net/careersection/ex/jobsearch.ftl and select our agency, Public Utility Commission of Texas, from the "Company/Agency" list.

If applying through Work In Texas (WIT) you will also need to complete the supplemental questions and forms to be considered for this posting. An automated email from the CAPPS State of Texas Talent Management System will be sent to your email on file in WIT with additional instructions.

The Public Utility Commission regulates the state’s electric, telecommunication, and water and sewer utilities, implementing respective legislation and offering customer assistance in resolving customer complaints.

Join a Team Dedicated to Public Service

Are you passionate about making a positive impact on the lives of Texans? We are committed to building a highly skilled workforce. Our team boasts a wide range of expertise, from legal and engineering professionals to dedicated administrative staff. What unites us is our dedication to serving the public and our commitment to protecting customers, fostering competition, and promoting high quality utility infrastructure

Make a Difference with Us

We recognize the importance of motivated and knowledgeable staff to accomplish our critical mission. If you're eager to contribute to ensuring compliance within the electric, telecommunications, and water and sewer utilities, we want to hear from you! A career at the PUC will not only expand your professional horizons but also make you part of a highly motivated, technically skilled, and supportive team environment.

Competitive Benefits Package

In addition to a positive and family-friendly work culture, the PUC offers a comprehensive benefits package to its employees.

For a detailed overview, please visit https://www.puc.texas.gov/HumanResources/Home/Benefits.

Ready to Make a Difference? Apply Today!

DIVISION – EXTERNAL AFFAIRS DEPARTMENT – OFFICE OF PUBLIC ENGAGEMENT

About External Affairs

The PUCT’s External Affairs Division handles the agency’s outward-facing communications efforts with various stakeholders, including media, legislative offices, state agencies, utilities, and customers. The departments within External Affairs serve as liaisons for their respective audiences, providing information about the agency’s activities and helping answer questions or resolve issues that fall under the agency’s purview.

Communications

Communications serves as the eyes, ears, and voice of the PUCT. Our top priority is educating and informing Texans daily about the duties, responsibilities, and actions of our agency through social media channels, media engagement, website management, infographic and collateral creation, audio/video and photography production, persuasive writing, media and social media monitoring and other tools.

Filed documents include pleadings, testimony and briefs, affidavits, requests for information, rulemakings, registrations, tariffs, certificates of convenience and necessity, sale, transfer, and mergers, interconnection agreements, ADAD's, and annual reports. Adhering to PUC Procedural rules 22.71 and 22.72, staff reviews filings and evaluates documents for compliance with Federal and State Privacy Laws prior to Central Records processing. Central Records processes confidential materials, workshop and Open Meeting transcripts, and agency publications, and works with the Financial Resources division on billing and payments for registrations, copies, and publications.

Governmental Relations

Governmental Relations centralizes and facilitates the Commission’s communication with the Texas Legislature, state leadership and legislative offices, constituents, and other agencies.

Office of Public Engagement

The Office of Public Engagement helps the public participate in all aspects of the PUCT’s work. While the PUCT’s actions impact the safety and pocketbooks of Texans, the agency’s work can be very technical and difficult to understand. The Office of Public Engagement serves as a public resource to explain PUCT processes and instruct Texans on how to participate in rulemakings, rate cases, hearings, and other important activities. The Office of Public Engagement also advises the Commission on how to make the PUCT more accessible to all Texans.

Utility Outreach

Utility Outreach provides water and sewer utilities with information on legislative updates and how to comply with rules and regulations and handle customer complaints.

Utility Outreach helps the Texas water and sewer utility industry navigate rules and regulations to ensure compliance and commercial viability, providing information ranging from customer service best practices to service area and legislative updates.

Our mission is to provide outreach and education to retail water and sewer public utilities to promote regulatory compliance, enhance cybersecurity and preserve their financial and managerial integrity.

Looking to make an impact through public service? The Public Utility Commission of Texas (PUCT) has an opportunity for a motivated professional to support critical public engagement and government relations that help educate, inform, and serve Texans across the state.

The External Affairs Division is seeking a Legislative & Public Engagement Coordinator to support the Office of Public Engagement and Government Relations departments. This position performs project coordination, pubic outreach, legislative support, and analytical work, including assisting members of the public with questions regarding Commission activities, policies, and procedures. Responsibilities include coordinating outreach and educational efforts, developing presentation and informational materials, monitoring and tracking legislative activity, coordinating bill analyses with agency subject matter experts, maintaining tracking tools and reports, and supporting cross-functional initiatives in collaboration with agency program areas. The ideal candidate will possess strong communication, organization, and coordination skills and thrive in a collaborative, fast-paced environment.

If you are passionate about public service, communication, and helping support meaningful work impacting Texans statewide, we encourage you to apply!