Scrum Master – Salesforce Marketing Cloud (SFMC)

Why Valtech? We’re the experience innovation company \- a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a Scrum Master - Salesforce Marketing Cloud, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 6+ YEARS of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge- sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Responsibilities.

Facilitates Agile delivery for the SFMC development squad, ensuring the Agile rituals, transparency and continuous improvement principles required by the RFP are consistently applied. Works closely with the delivery manager, the SFMC Technical Lead and business stakeholders to keep the Marketing Cloud backlog healthy and delivery predictable. 

Key Responsibilities 

1. Facilitate Agile ceremonies (daily stand-up, sprint planning, sprint review/demo, retrospective) for the SFMC squad 

1. Support backlog grooming and refinement for journeys, campaigns and automations together with business stakeholders 

1. Track and report sprint/delivery KPIs (velocity, quality, lead time) to the Delivery Manager and Project Committee 

1. Identify and help remove impediments and dependencies with the Core and Commerce Cloud squads, escalating where required 

1. Coach the SFMC team on Agile principles, continuous improvement and DevOps best practices 

1. Support release planning coordination for Marketing Cloud deployments (journeys, data extensions, campaign assets) 

1. Contribute to the definition and evolution of the Agile working model within the Maison/Division governance 

Required Skills & Experience 

1. Proven experience as Scrum Master/Agile Coach for software or marketing-technology delivery teams, ideally on Salesforce Marketing Cloud or similar platforms 

1. Strong facilitation, communication and conflict-resolution skills 

1. Experience with Agile tooling (JIRA, Azure DevOps) for sprint and backlog management 

1. Working understanding of Marketing Cloud concepts (journeys, campaigns, data extensions) to engage credibly with the technical team 

1. Good written and spoken English 

Preferred / Nice to Have 

1. Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification 

1. SAFe or other scaled-agile framework certification 

1. 1. Experience supporting multi-market, multi-language marketing operations

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Fulltime position based in Bengaluru.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.