John Muir Health
Our mission is to improve the health of the communities we serve with quality and compassion.
- Open roles
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- Location
- Concord, California, United States of America
- Type
- Full-time
- Posted
- Oct 05, 2026
Last verified live 2 days, 7 hours ago · checked directly on the company's Workday
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Ambulatory Care - Medication Access Specialist (Pharmacy Technician) - CMC Pharmacotherapy Clinic - Full Time - 8 Hour - Days
at John Muir Health
Job Description:
The Medication Access Specialist is responsible for supporting ambulatory care pharmacy programs that support patient medication access. The position is responsible for providing support to prior authorization (PA) and financial assistance (FA) processes, medication refills, and other related patient support activities. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.
Education:
- High School Graduate or Equivalent - Required or Equivalent
- Completion of Pharmacy Technician Program - Preferred
** Experience:**
- 3-5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting – Required
** Additional Experience Preferences:**
- Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
- Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts, etc)
- Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
- Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs
** Certifications/Licensures:**
- Pharmacy Tech - California Board of Pharmacy – Required
- CPhT Pharmacy Technician - PTCB Pharmacy Technician Certification Board - Required
Shifts - 07:30-4pm; 8am-4:30pm; 8:30am-5pm
Work Shift:
08.0 - 7:30 - 16:30 No waive (United States of America)
Pay Range:
$38.04 - $51.35
Hourly
Offer amounts are based on demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
40