VP IT Operations

VP IT Operations

We're looking for a VP IT Operations to join our team! This position is integral to the function of our organization, responsible for leading the strategy, execution, and ongoing operations of Information Technology Operations at Innovation Federal Credit Union. As a key member of our leadership team, you will ensure our technology environment is secure, resilient, and positioned to enable exceptional member experiences and business growth.

You'll bring a strategic and operational mindset, translating enterprise and technology strategies into scalable, reliable IT operations that align with business priorities, risk management, and regulatory expectations.

• Provide leadership and strategic direction for IT Operations, including infrastructure, cloud platforms (Azure), Microsoft 365, and enterprise systems
• Lead and develop high-performing teams through coaching, mentorship, and a culture of accountability and continuous improvement
• Ensure IT services are reliable, secure, and optimized to support strong member and employee experiences
• Drive maturity and continuous improvement in IT Service Management practices, including incident, problem, change, and capacity management
• Translate enterprise strategy into multi-year operational plans, roadmaps, and investment priorities
• Manage IT Operations budgets and ensure cost-effective use of resources, including vendor and third-party partnerships
• Oversee enterprise infrastructure and cloud environments, ensuring scalability, performance, and resilience
• Establish strong governance, standards, and control frameworks to support regulatory compliance and operational excellence
• Lead disaster recovery and business continuity planning, ensuring readiness through regular testing and alignment to business needs
• Collaborate with internal teams (Security, Architecture, Data, and Platforms) to deliver secure, scalable, and innovative technology solutions

Qualifications

• Post-secondary education in Computer Science, Information Systems, or a related field
• Proven experience leading IT Infrastructure, IT Operations, and IT Service Management
• Strong knowledge of cloud environments, including Microsoft Azure and Microsoft 365
• Experience with enterprise infrastructure, including networking across traditional and cloud environments
• Advanced ITIL designations are considered an asset
• Azure and/or Cisco certifications are an asset
• Experience managing third-party vendors and outsourced services
• Experience in Business Continuity and Disaster Recovery planning and testing
• Experience in a regulated financial services environment (e.g., OSFI, COBIT) is considered an asset
• Strong leadership, analytical, and communication skills, with the ability to drive enterprise outcomes
• High level of digital literacy, including critical thinking, problem solving, and navigating modern technology solutions

About Us

Hi! We're Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values - Accountability, Integrity, and Respect - and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We've put in the work to become a federal credit union - just one of three in Canada - to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, "Made in Sask, Built for Canada".

What sets us apart:

• Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
• Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
• Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!

_In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, M etis, and Inuit who have graced these lands for millennia. _

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.