FSP Line Manager, Clinical Operations

Job Overview

Manage a team of clinical staff supporting clinical studies. Ensure projects are well-resourced, and employees are trained and meeting objectives.

Essential Functions

• Staff Management : Plan, assign, and direct work. Assess performance, guide professional development, reward and discipline employees, and resolve employee relations issues.

• Hiring : Participate in hiring by reviewing candidates and conducting interviews. Ensure new employees are properly onboarded and trained.

• Training : Ensure staff have the necessary materials, system access, and training. Oversee the execution of training plans and SOP reviews.

• Resource Allocation : Assign staff to clinical studies based on their experience and training.

• Quality Management : Regularly review and evaluate the quality of staff's clinical work. Identify quality risks and create corrective action plans.

• Performance Monitoring : Ensure staff meet workload and quality metrics through regular reviews and reports.

• Collaboration : Work with other clinical teams and leadership to manage project challenges and provide excellent customer service.

• Process Improvement : Participate in departmental quality or process improvement initiatives.

Qualifications

• Education : Bachelor's degree in a scientific discipline or healthcare preferred.

• Experience : Prior clinical trial experience, preferrably as CRA or related clinical operations roles, including management/leadership roles, or an equivalent combination of education, training, and experience.

• Knowledge : In-depth knowledge of clinical research regulatory requirements (e.g., GCP, ICH guidelines).

• Languages : Advanced English, strong communication skills.

• Travel : onsite responsibilities.

• Location : Mexico.

• Skills :

  • Strong leadership skills.

  • Proficiency in Microsoft Word, Excel, and PowerPoint.

  • Excellent written and verbal communication skills.

  • Strong organizational and problem-solving skills.

  • Effective time management and ability to manage competing priorities.

  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.