Conduit

DSHS HCLA Customer Service Specialist 3

at Washington State House of Representatives


DSHS HCLA HCS - Customer Service Specialist 3 Join our team in Spokane as a Customer Service Specialist 3 within Home and Community Services (HCS), where you will play a key role in supporting individuals and families in accessing long-term care services. In this position, you will assist clients, partners, and the public by explaining agency processes, resolving complex service- related concerns, and interpreting policies and regulations. Your work directly supports the Home and Community Living Administration’s (HCLA) mission to provide timely, person-centered services that help individuals remain in their homes and communities, improving access and outcomes for those we serve. Some of what...