Regional Account Manager- Northeast (REMOTE)

About the Role
At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.

We’re seeking a dynamic Regional Account Manager to drive growth, strengthen broker and client partnerships, and deliver a seamless end-to-end experience across a defined territory. As a trusted liaison, you’ll play a critical role in managing the full account lifecycle—from onboarding and renewals to ongoing relationship management—while proactively identifying opportunities to expand and retain business.

In this highly collaborative role, you’ll partner closely with Sales, Underwriting, and internal teams to deliver value-driven solutions, resolve complex challenges, and elevate the overall client experience—all while contributing directly to the growth and success of our portfolio.

[Remote] – This position offers a remote work schedule that allows you to stay fully engaged with your team to provide outstanding, customer focused service during our core hours (8:30 AM–5:30 PM EST). Periodic office visits may be requested based on business needs.

What You’ll Be Doing

• Build and maintain strong partnerships with brokers and clients, serving as a trusted liaison across your assigned territory

• Manage the licensing and appointment process for all producers while ensuring accurate and up-to-date broker/client information across systems, business plans, and compliance requirements

• Own the end-to-end account management experience, including identifying growth opportunities, securing additional lines of coverage, and driving retention within your book of business

• Lead the renewal process, partnering with Sales Executives on strategy, execution, and timely, accurate delivery of all renewal documentation

• Proactively anticipate and respond to client and broker needs, delivering value-driven solutions and exceptional pre- and post-sale service, including resolving escalated issues

• Provide account updates, insights, and solutions to leadership and project teams, identifying alternatives and driving effective problem resolution

• Maintain a strong understanding of group insurance products, benefit offerings, and policy language to effectively support and educate clients and brokers

• Travel as needed to build and strengthen relationships with brokers, consultants, and clients

• Partner cross-functionally with Sales, Marketing, Underwriting, Billing, Eligibility, Claims, and Customer Service to deliver a seamless, high-quality client experience

The base salary range for this position is $70,000 - $90,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay,

Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please refer to the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program