Manager, Clinical

Are you a compassionate and experienced healthcare professional with a passion for person- and family-centered care? Bayshore Home Care Solutions is seeking a Clinical Manager to join our Thunder Bay Government Branch team and help lead the delivery of respectful, culturally safe, and responsive care that reflects the values, beliefs, and preferences of our clients and their families. Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

About the Role
As Clinical Manager, you will work closely with the Area Director and Clinical Director to ensure clinical excellence across all Government Branch programs. You’ll oversee client care, staff development, health and safety, and quality assurance initiatives—all while championing trauma-informed and person- centered approaches.

Key Responsibilities:

Client Care & Clinical Oversight:
Lead client intake, assessments, care planning, and discharge processes
Conduct client visits and case conferences
Ensure clinical practices align with regulatory standards and best practices
Support medication management and reconciliation
Provide direct care as needed

Employee Management & Development
Supervise and support coordinators and front-line staff
Deliver clinical training and education programs
Participate in performance evaluations and staff development
Lead Modified Work Programs and disciplinary processes

Operations & Quality Assurance:
Represent Bayshore at community and healthcare events
Participate in audits and quality improvement initiatives
Ensure compliance with health regulations and internal policies
Serve in the on-call manager rotation

Health & Safety:
Co-chair the Joint Health & Safety Committee
Promote safe work environments and lead emergency preparedness
Support infection prevention and control (IPAC) protocols

Professional Conduct & Development:
Maintain confidentiality and uphold privacy standards
Engage in continuing education and share knowledge with staff
Foster effective communication and positive relationships