Claude AI Specialist - Freelance, Remote

About the Client

A mid-sized, California-based personal injury law firm with multiple offices and a 24/7 client intake model. The firm handles a high volume of cases across auto, rideshare, premises liability, and catastrophic injury matters. They invest in technology and automation to deliver faster, more accurate support for both clients and internal teams.

Why does this role exist?

This role exists to design, build, and maintain Claude-powered, employee- facing AI agents that streamline internal workflows across intake, case management, documentation, and communications. By integrating the firm’s tools, CRMs, and data systems, the Claude AI Specialist will reduce manual work, increase accuracy and reliability, and accelerate turnaround times. The hire enables scalable, secure, and well-documented automations that evolve with team feedback and operational needs.

The Impact you’ll make

AI Agent Design & Development

• Design, build, and deploy Claude-based, employee-facing AI agents for internal workflows
• Implement multi-step agent logic, tool/function calling, and retrieval where needed
• Configure prompts, guardrails, and role-specific behaviors for legal operations

Integrations & Automation

• Integrate CRMs, Slack, project management platforms, and internal databases via APIs/webhooks
• Build and maintain automations with Zapier, Make (Integromat), and n8n
• Orchestrate and secure cross-system workflows, including authentication and permissions

Quality, Monitoring & Optimization

• Test, troubleshoot, and resolve integration issues, bugs, and workflow failures
• Monitor agent outputs/logs; tune prompts and parameters to improve accuracy and reliability
• Implement evaluation checks and continuous improvement loops based on user feedback

Collaboration & Enablement

• Partner with leadership and staff to map needs, prioritize use cases, and build tailored solutions
• Document systems, workflows, and SOPs for scale and handoff
• Enable employees through clear playbooks and light training on agent use

Governance, Security & Compliance

• Ensure agents and integrations follow data privacy, confidentiality, and access controls
• Maintain versioning/change logs for integrations and workflows
• Stay current on advancements in Claude, LLMs, APIs, and automation tools

Skills, Knowledge and Expertise

Required:

• Expert-level experience with Claude and AI agent development
• Proven track record integrating tools via APIs and webhooks; building multi-step autonomous workflows
• Strong coding skills in Python and/or JavaScript for integrations and custom logic
• Hands-on experience with automation platforms (Zapier, Make/Integromat, n8n) and workflow orchestration

Your superpowers are...

• Technical: Prompt engineering for Claude; agent workflow design; API integration; webhook handling; error handling and retries; logging/monitoring; testing; authentication/permissions; basic data transformation; workflow orchestration
• Tools: Zapier, Make (Integromat), n8n; CRMs; Slack; project management platforms; internal databases; productivity suites
• Soft skills: Systems thinking; meticulous documentation; proactive troubleshooting; clear communication with non-technical stakeholders; ownership mindset; adaptability; confidentiality and discretion

WFH Set-Up:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

You should apply if...

• You love turning ambiguous workflows into reliable, scalable AI automations that people actually use
• You thrive on diagnosing edge cases, shipping iterative improvements, and measuring impact
• You communicate clearly, collaborate well with cross-functional teams, and respect data privacy and legal confidentiality
• You stay current on Claude/LLM and automation advancements and bring pragmatic ideas to production

What to expect...

Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday–Friday, 8:00 am–5:00 pm US Time

Compensation:

• $7 per hour
• No benefits package included

Benefits