Head of Housing & Safe haven (Crisis support)

Head of Housing & Safe haven (Crisis support)

Hours: 37 hours per week

Salary: £50,000 - £53,813

Contract: Permanent

Base: Osney Mead office with travel to services across Oxon

We are looking for an exceptional Head of Housing & Safe Haven to lead our supported housing and crisis alternative services, ensuring people receive high-quality, person-centred and recovery-focused support when they need it most.

This is an exciting opportunity for a collaborative and values-driven leader who champions lived experience, thrives in partnership working, and leads by example to create safe, responsive and impactful services for local people

We are currently looking to recruit to the above role and would really welcome applications for it.

If you have any accessibility needs or require reasonable adjustments for your application, please contact HR@oxfordshiremind.org.uk.

If you are interested in learning more about the role and find more about what we do before applying, please contact Eleanor Baylis / eleanor.baylis@oxfordshiremind.org.uk

Alternatively if not we would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Good level of knowledge about housing and mental health sectors
• Strong knowledge of relevant legislation in relation to mental health supported housing
• Understanding of best practice in community-based mental health and accommodation services
• Knowledge of local statutory and VCSE mental health services in Oxfordshire
• Operational management of a housing service or mental health crisis services
• Working with and through others to deliver effective, person-centred, recovery focused support
• Monitor and manage escalating client risks
• Successful negotiation with clinical and non- clinical services to obtain supports and services on behalf of clients
• Effectively managing and supporting managers, staff and teams
• Proven experience of delivering effective change to services
• Budget and resource management
• Performance Management
• Delivering outcomes against agreed objectives in a relevant setting including contracted KPIs and quality
• Excellent organisational planning administrative & IT skills to deliver work to agreed timescales and standards
• Excellent interpersonal and communication skills with service users, staff, partners, funding agencies and the public
• Skilled people manager, including challenging conversations and conflict
• Collaborative and inclusive team working
• Contract management skills of statutory and non-statutory commissioners and funders
• Effective Contract management of procured services
• Problem solving skills
• Safeguarding practice and experience, of children and adults
• Organisational risk management
• Crisis management
• Actively promotes the involvement of people with lived experience in decision making at all levels organisation-wide, and ensures involvement within own areas of responsibility
• Leads by example
• Understands and committed to our values and approach

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

Click here for full Job Description - JD Head of Housing and Crisis support.docx

Closing date: 10.8.2026

Shortlisting date: 17.8.2026

Interview date: 20th & 21st Aug TBC

Interview location: In-person interview at Osney Mead

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.