Texas Department of Information Resources (DIR)
DIR provides technology leadership, solutions and value to all levels of Texas government and education entities.
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TJJD - Administrative Assistant II - (BWD) - 58631
at Texas Department of Information Resources (DIR)
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
** BENEFITS**
State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs routine (journey-level) administrative support or technical program assistance work. Work involves preparing and disseminating information, maintaining tracking and records management systems, entering and verifying data in automated systems, reviewing case files, completing forms and reports, and providing administrative support to management and staff. Work requires frequent contact/collaboration with internal and external staff as well as the public. May train others.
Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. May be required to work more than 40 hours per work week and occasional travel.
ESSENTIAL DUTIES
Prepares and disseminates information concerning agency programs, services, and procedures.
Prepares, edits, and distributes correspondence, documents, forms, reports, publications, brochures, and studies.
Performs general office duties such as processing incoming/outgoing mail; maintaining and ordering supplies and assisting with general human resources work.
Maintains and retrieves files; and conducts data searches to retrieve data.
Enters and maintains data in and retrieves data from databases.
Maintains various tracking and records management systems.
Coordinates travel arrangements and reservations and prepares and processes travel documents.
Responds to inquiries and requests for information/records; and provides general interpretation of rules, regulations, policies, and procedures.
Assists with answering and routing incoming phone calls, taking messages, and greeting and directing visitors to the appropriate staff.
Assists others in completing forms.
Assists in compiling and entering data for spreadsheets, charts, graphs, databases, summaries, or reports.
Assists in scheduling and providing support for meetings, conferences, seminars, and interviews.
Assists in the planning and execution of agency programs.
May interact with others in coordinating activities.
May assist in conducting the semi-annual inventory of fixed assets.
May train others.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
- Reports safety hazards and corrects hazards when possible.
- Completes required documentation in the event of an accident/injury within requested timeframes.
Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.