Security Manager - Aman New York

Location Overview
Join our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan’s midtown. With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.

Role

The Security Manager will manage the department, protecting personnel, guests, and property grounds. Assist the Director and Assistant Director of Security in leading the team, oversee safety programs, and act as a liaison with law enforcement.

This position has an annual compensation range of $80,000 - $85,000.

Responsibilities

• Maintain high level of standards with guest and colleagues at all times.
• Conduct all day-to-day operations duties as directed
• Ability to support and collaborate with all departments within the hotel to ensure unity and high luxury standards.
• Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.
• Assist in the development and implementation of Standard Operating Procedures for the Department.
• Review and follow-up on all incident, loss and accident reports.
• Be responsible for the fire life safety policies and procedures as dictated by NYCFD fire safety director legislation.
• Assist in training all colleagues in emergency procedure preparedness.
• Effectively enforce hotel’s rules and regulations.
• Anticipate and understand the needs of our guests.

Requirements

• A minimum of 5 years of supervisory experience in a luxury hospitality environment.
• Must possess a T-89 Certificate of Fitness from FDNY.
• Ability to handle guest requests, complaints, and concerns in an efficient, calm, and genuine manner.
• Positive, inclusive, genuine, innovative, engaging, and energetic personality.
• Able to be organized, manage time wisely, showcase high levels of attention to detail.
• Ability to stand for extended periods of time, lift, push, items, equipment, and packages of up to 50lbs.
• Excellent communication skills, both written and verbal in English, multi-lingual is a plus.
• Able to handle a multitude of tasks in an intense, fast paced environment.
• Excellent people skills with the ability to work under pressure and with various stakeholders.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

• Comprehensive and generously-subsidized health benefits program
• Safe Harbor 401K Plan
• Complimentary Stays at other Aman properties
• Discounts at Aman New York restaurants and Aman Retail online store
• Wellness events throughout the year

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.