Lead – Commercial & Strategy

In this role, you will help bring the 5-year strategic vision into multi-year road maps across our business in close partnership with the other teams. The multi-year roadmaps are decomposed into annual improvements in partnership with Management to prioritize, schedule and deliver developments and capabilities. As the strategic leader of Commercial Operations, you will have the ability to operate effectively at executive and technical levels to explain the relative business objectives that are aligned to customer experience.

Commercial

• Develop and implement enabling processes and technologies that drive consistent practices, productivity, and increased performance across NISHAN

• Direct and support the consistent implementation of company and departmental initiatives

• Collaborate cross functionally with Sales, Product, and Marketing teams to optimize go to market strategies for new and existing products

• Manage territory planning and business development efforts to quickly scale and maximize sales success, including developing commercial support tools and partnering with internal stakeholders

• Serve as strategic partner to the VP- NISHAN Governance & Business Support and other departmental leaders in developing department wide strategies, campaigns, and work streams to benefit overall achievement of annual growth targets

• Collaborate with commercial leadership and peers to identify opportunities that accelerate growth delivery of our strategy and vision

• Design, build, and execute the programs and processes needed to help scale our sales and client service operations

• Translate strategy into digestible action plans to drive annual performance and growth while ensuring efficient and compliant client and commercial processes

• Development, implement | train, and maintain all commercial policies and playbooks e.g., Sales Policies, Sales | Account Management | Sales Leader Playbooks, in collaboration with the leaders of the respective areas

• Evaluate deal economics, commercial terms and conditions, operational requirements, and all other requests outside of market and company terms and conditions

• Provide guidance to sales and management on financial implications of policy exceptions e.g., extended payment terms, FX exceptions, client commissions, etc.

Strategy

• Provides strategic advice to Corporate Function departmental executive management regarding overall targeted growth, operation efficiency, and capital strategy initiatives.

• Builds financially sound, executable, data-driven business strategies that improve the company's share holder value.

• Provides strategic advice to clarify, plan and monitor the growth of the company or business unit revenues and market share.

• Drives operational efficiency initiatives that improve the company's profitability

• Applies financial rigor and acumen to all initiatives that lead executive and company's business teams to share holder value based decisions

• Design and development of business models, market strategies or M&A activities for organizational effectiveness.

• Develops growth strategies for area of responsibility.

• Leads strategy and leadership teams in developing key and or difficult acquisitions/growth transactions and strategies.

• Demonstrates thought leadership by coaching and advising VP and other company executives.

• Provides business rational and risk assessment for making company investments in their area of focus.

• Builds relationship and provides guidance to industry, community, press as appropriate.

• Creates a performance driven culture that ensures the company has the best strategic planning team in the industry.

• Balances short term with long term strategies and resource investment.

• Drives high-impact organizational and operational planning initiatives, including M&A projects.

• Influences C-level executives on a wide range of business issues, including risk management and implementation tactics.

• Provides innovative thought leadership and shapes the knowledge base within area of expertise.

• Provides strong leadership, develops and sets individual and departmental team performance goals and manages/drives change.

Educational and Technical Qualifications:|

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
• Professional certification (CPA, CMA, ACCA, or equivalent) is preferred.

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Language Skills:|

• Excellent in English (Speak, Read and write)
• Arabic is an advantage

Years of Experience:|

• Minimum 8–10 years of relevant experience in commercial and financial management roles.

Nature of Experience:|

• Security operations, planning, assessment, emergency response
• Experience managing multiple scopes of security operations.
• Experience in 24/7 operational environments, incident response, and audits.