[Malaysia] Medical Sales Representative

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

Santen Malaysia drives this mission locally, focusing on the sales, marketing, and distribution of our innovative ophthalmic portfolio to address the significant and growing need for high-quality eye care across the country. We are committed to developing the local ophthalmic ecosystem through partnerships and educational support for medical professionals.

As Santen Malaysia continues to grow and expand its business, we are looking for a talented individual to join us as a **Medical Sales Representative (MSR). **

Based in Kuala Lumper , the Medical Sales Representative is responsible for achieving sales targets for Santen’s ophthalmology portfolio by building strong customer relationships, executing disciplined sales strategies, and delivering impactful promotional activities. The role involves supporting product launches and marketing initiatives, expanding business opportunities through new account acquisition and hospital product listings, and collaborating with key stakeholders to maximize resources. By maintaining high levels of customer satisfaction, the representative drives sales growth, increases market share, and strengthens Santen’s presence in the market.

What you will do

• Promote key products of the company by detailing the features, advantages, benefits & unique selling points of company’s products
• Deliver sales targets and distribution objectives for assigned portfolio/channel
• Work closely with hospital stakeholders to list products into hospitals
• Report on sales and business performance for aligned portfolio/channel which includes providing updates on competitor activity
• Execute clear and effective call reports, and meet business KPIs as will be defined from time to time
• Actively build and maintain current and potential customer relationships
• Act as the first point of contact for aligned customers
• Provide feedback to managers regarding customers, markets and product performance/issues
• Actively participate in all business meetings and operating mechanisms
• Achieve and maintain good merchandising standards in assigned retail outlets
• Ensure compliance with approved pharmaceutical practices and maintaining company’s standards of performance
• Additional role as and when required and not limitation to the above.

What you will bring to the role

• Minimum Diploma, but Degree preferred
• 2 years relevant sales experience, preferably Pharmaceutical/Healthcare related industry
• Good communication and presentation skill and the ability to listen to others
• Highly-motivated with effective prioritization and organizational skills
• Independent and resourceful team player with strong analytical, negotiation and problem solving skills

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in opthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.