City of Albuquerque
City of Albuquerque is the municipal government of the largest city in the state of New Mexico.
- Open roles
- 212
Job facts
- Location
- Albuquerque, New Mexico, United States of America
- Type
- Full-time
- Department
- Community Safety Department
- Salary
- $66K – $68K
Last verified live 3 weeks, 3 days ago · checked directly on the company's NEOGOV (GovernmentJobs)
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ACS- Triage Specialist
at City of Albuquerque
The ACS Department responds to non- life-threatening scenarios as unarmed first responder teams trained in behavioral health and social welfare issues. The ACS Triage Specialist answers incoming non-emergency phone calls using a multi-line phone system; screen, evaluate, provide assistance, coordinate and disseminate critical information, and refer calls to the appropriate personnel; Manages requests from email referrals, 311 ticket referrals as well as in person referrals. Will work in a team setting while receiving training and coaching from various sources; perform other technical task related to the assigned area of responsibility. When appropriate will connect communities and residents...