Field Service Technician - Pharmaceutical Industry

Who We Are

The IMA Group is a world leader in the design and manufacture of automatic machines for the processing and packaging of pharmaceutical, cosmetic, food, tea, and coffee products, as well as in the automation of industrial processes. We are constantly focused on innovation; thanks to significant investments in Research and Development and ongoing dialogue with our customers, local communities, and the supply chain, we promote an environmentally responsible approach with a view to achieving sustainable development. Our history is marked by steady growth, achieved in part through continuous investment in the development of our people and their skills. We have over 7,000 employees, 59% of whom are based in Italy and 41% in the rest of the world, with a presence in more than 80 countries.

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IMA LIFE is the division specialized in the design and manufacture of machines and complete lines for the processing of liquids and powders in aseptic environments.

Location: Castel San Pietro Terme (BO) The Role

The Role

• Allocate resources to the activities planned in the overall production plan using Microsoft Project.
• Manage requests coming from the Service department and internal projects, continuously reviewing assignments in response to changing delivery priorities.
• Monitor workload and resource utilization through Power BI tools.
• Create and periodically update assembly layouts according to the production orders in progress.

Experience & Skills

• At least 3–5 years of experience in a similar role, preferably gained in companies manufacturing automation systems or industrial packaging equipment.
• Ability to plan and allocate resources across complex projects.
• Excellent knowledge of Microsoft Project, good knowledge of Power BI, and proficiency in the Microsoft Office suite.
• Advanced technical diploma or degree in Management Engineering.
• Intermediate knowledge of the English language.

What Will Set You Apart

• Knowledge of SAP and AutoCAD LT.
• Strong communication and organizational skills, combined with a collaborative approach and the ability to manage relationships and priorities effectively.

Descrizione breve

The starting gross annual salary is €34,000, which represents the minimum base salary, under the Italian Metalworking Industry Collective Labour Agreement (CCNL Metalmeccanica Industria), with the possibility of increases based on the candidate’s experience and skills, in accordance with objective and gender-neutral criteria.

Compensation Package

• GLOBAL ENVIRONMENT: ambiente dinamico, flessibile, all’avanguardia e in continua evoluzione in un contesto multinazionale e multiculturale.
• DIVERSITY & INCLUSION CULTURE: promossa attraverso il Codice Etico aziendale e programmi dedicati.
• CONTINUOUS LEARNING: come leva strategica di sviluppo e motivazione delle persone.
• WELLBEING: flexible working, assicurazioni sanitarie, sono solo alcune delle nostre iniziative a supporto del benessere delle persone e delle loro famiglie.

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