Branch Operations Coordinator

About the Role

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.

We are seeking a highly organized, service-driven Branch Operations Coordinator to join our team in Los Angeles, CA. This is an exciting opportunity to play a pivotal role in keeping our branch operating seamlessly while delivering an exceptional experience to both our clients and internal teams.

What You’ll Be Doing

• Collaborate with the Office Coordinator to oversee daily office operations, including mail distribution, conference room scheduling, and supply management

• Provide high-level administrative and operational support to the Complex Operations Manager, ensuring seamless day-to-day business operations

• Travel to other branch office locations as needed to provide backup Office Coordinator support and ensure continued branch operations coverage

• Assist with branch event planning, meeting preparation, and other administrative needs, including required travel to branch locations and off-site events

• Recruiting support for District Managers, sourcing, screening, setting interviews, tracking

• Maintain office functionality by ordering and tracking pantry and office supplies and managing incoming mail

• Assist in tracking of onboarding. Working with Onboarding and Operations Managers

• Ensure checks, correspondence, and other critical mail are received and processed expeditiously

• Provide high-level administrative support to leadership, including VP-level support

• Assist with client service needs and communications

This role requires 15% of travel to other branch locations to provide backup Office Coordinator support, along with assisting with branch off-site events.

This role requires full-time, in-office presence Monday through Friday, aligning with core hours (8:30 AM–5:15 PM EST) to ensure consistent, real-time support and a high-quality customer experience.

The base salary range for this position is $55,000 - $65,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program