Wichita Transit
Wichita Transit is the public transportation department of the City of Wichita which operates paratransit and transit bus services
- Open roles
- 106
Company signals
Score: 80Job facts
- Location
- Wichita, Kansas, United States of America
- Type
- Full-time
- Department
- Public Works and Utilities
Last verified live 1 month, 1 week ago · checked directly on the company's NEOGOV (GovernmentJobs)
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Call Center Information Specialist 1
at Wichita Transit
The Call Center Specialist for Public Works & Utilities plays a vital role in delivering exceptional customer service and accurate information to citizens regarding the Water Utility and other City departments. Reporting directly to the Call Center Supervisor, this position is responsible for delivering excellent Customer Service to the Citizenry and providing accurate information regarding the Water Utility and other Departments of the City by using appropriate, resources, institutional knowledge and directed training. The Specialist ensures efficient handling of inquiries, complaints, and service requests. This role requires a proactive approach to customer service, ensuring that citizens...