Texas Department of Information Resources (DIR)
DIR provides technology leadership, solutions and value to all levels of Texas government and education entities.
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OAG - Consumer Protection | Legal Assistant III| 26-0458
at Texas Department of Information Resources (DIR)
Revised 04/27/2026
GENERAL DESCRIPTION
The Consumer Protection Division (CPD) of the Office of the Attorney General works to protect Texas consumers and the legitimate business community by investigating fraud and deceptive advertising, filing civil lawsuits to enforce state and federal consumer protection laws, and educating Texans on how to spot and avoid possible scams. The Division has regional offices in Austin, Dallas, El Paso, Houston, and San Antonio. CPD is seeking a legal assistant to perform tasks including researching and analyzing legal issues, investigating deceptive and misleading practices, and drafting backgrounds, memoranda, legal documents, as well as assisting attorneys with investigations, litigation, and case management.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
- Organizes and maintains files for cases under investigation and in litigation – including opening and closing cases.
- Prepares case related reports, administrative reports, summaries and synopsis of case status and relevant matters using excel spreadsheets, as appropriate.
- Drafts, prepares, reviews, edits, and proofreads documents including correspondence, memorandum, reports, and pleadings such as petitions, dispositive and evidentiary motions, briefs, abstracts, and other documents for use in trials, appeals, hearings, and administrative and agency proceedings.
- E-files pleadings with court and maintains case calendars and docket notes.
- Coordinates the service of subpoenas, civil investigative demands, petitions, and notices including deposition notices.
- Prepares, coordinates and schedules discovery and discovery responses for use in legal proceedings, including drafting, editing and proofreading interrogatories, requests for production, requests for admission and deposition notices, in accordance with state, federal and agency rules, and procedures.
- Assists in responding to requests for discovery including bates labeling, redacting, and coordinating discovery requests with client agencies.
- Assists in all phases of hearing and trial preparation, including setting hearings/depositions/meetings, ordering demonstrative aides, organizing trial notebooks and exhibits, scheduling court reporters, witnesses, and handling exhibits.
- Researches and analyzes legal sources such as statutes, case law, administrative records, opinions and rules and regulations; prepares memoranda of research findings.
- Checks citations quotations, footnotes, and references for accuracy; and prepares tables of authority.
- Schedules, attends, and assists, attorneys in preparing for hearings, depositions, trials, appellate arguments, docket calls, administrative and legislative hearings, and meetings.
- Assists with coordinating, assembling, and preparing evidence, exhibits, affidavits, and other documents for use in legal proceedings.
- Obtains, organizes, and analyzes information, data, and evidence from a variety of sources associated with consumer complaints and investigations.
- Communicates with consumers, court personnel and representatives of state and federal agencies and organizations engaged in consumer protection enforcement activities
- Responds to public information requests.
- Assists in document review using electronic document review platforms.
- Assists with the entry of consumer complaints as needed.
- Performs related work as assigned.
- Maintains relevant knowledge necessary to perform essential job functions.
- Attends work regularly in compliance with agreed-upon work schedule.
- Ensures security and confidentiality of sensitive and/or protected information.
- Complies with all agency policies and procedures, including those pertaining to ethics and integrity.