Hofmann
Haz que tus momentos especiales sean más especiales, los divertidos más divertidos y los únicos más únicos.
- Open roles
- 17
- New role every
- ~4.5 days
- Posting trend
- 4.0× vs prior 90d
Company signals
Score: 82Job facts
- Location
- Hybrid · London, England, United Kingdom
- Workplace
- Hybrid
- Type
- Permanent
- Department
- Customer Care
- Posted
- Aug 24, 2026
Last verified live 2 days, 11 hours ago · checked directly on the company's Lever
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Insight Lead (Customer Experience)
at Hofmann
Make Your Mark as an Insight Lead (Customer Experience) at Storio group
About the role
As our Insight Lead, you sit at the critical intersection of manufacturing, customer care, and shipping. You will connect the dots across fragmented data sets to uncover operational trends, risks, and commercial opportunities across our supply chain. Reporting to our Head of Analytics in London, you will lead a small team analysts based in Amsterdam while collaborating with cross- functional partners to improve our end-to-end customer journey.
You will shape our operations strategy by bridging technical data analysis with practical business value. Through your work, you will guide our channel strategies, influence planning accuracy, and help us build a better experience for our customers every day.