Director Primary Care CHMG

The Cone Health Medical Group Director is accountable for ongoing operational results of a group of assigned practices or a care division. The Director is also accountable for ongoing projects with new and existing practices, both in terms of communication and implementation.

Essential Job Function:

• Employee Engagement/Talent Development: Engagement and Development of CHMG Practice leaders and providers.
• Includes recruitment, mentoring, and the development of relationships that strengthen CHMG's mission and values.
• Uses established tactics such as evaluations, staff meetings, provider meetings and rounding to assure goals are achieved.
• Accountable Leader: Meets all system requirements of Director Leadership Competencies.
• This may include system-wide meetings, webinars, and other forms of communication such as email, etc. Employs multiple communication modes to keep CHMG practices informed of system developments/initiatives Financial/Resource Manager: Understands and uses tools available (financial reports, OA reports, Vital Stats, etc.) tenable practices to create value for our patients.
• Oversee and manage budget and budget process.
• Communicates financial information in an informative and understandable way.
• Takes actions necessary when financial performance varies from plan.
• Understands provider compensation plans and appropriately applies incentives.
• Able to assist financial analysts in development of proformas for growth possibilities, Quality and Safety Leader: Uses established tactics to achieve CHMG and CH Quality Goals.
• This includes, assuring operational compliance with clinical competencies, regulatory requirements, risk management initiatives and ACO and other metrics Service Leader: Sees the patient as the center and reason for all our work.
• Employs tactics to achieve the highest level of customer satisfaction possible, as well as expecting that of the team.
• This would include engagement of all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback.
• Visionary, Innovative, Strategic Leader: Employs breakthrough and innovating thinking to further practice, CHMG and Cone Health goals.
• Achieves this by constant personal development, and a willingness to think globally--beyond immediate area of accountability.
• Uses opportunities such as: MGMA, iCare leadership training/meetings, as well as other committees as occasions for learning and growth.
• Uses development tools and tactics to further practice and CHMG growth as necessary.
• Balances demands of work and life that best results are achieved; includes willingness to declare breakdowns and seek possibilities to learn and improve processes.

Education:

• Required: Bachelor's in Business, Healthcare Administration or related field, required.
• Preferred: Graduate Degree in Business, Finance or Health Care Administration or related field (in progress or completed).

Experience:

• Required: Minimum of 5 years in physician practice management and/or management in Healthcare - Healthcare Administration.
• Preferred: 10+ years practice management experience.

Licensure/Certification/Listing:

• Required: MGMA CMPE or attained within 36 months of hire.