Customer Service Specialist

Mosaic is a different kind of interiors distributor, delivering a unique approach to meet the imaginative needs of a new generation of builders and remodelers. Providing exceptional customer service and a wide array of products, we pride ourselves on our unique selections, creative designs, and optimum solutions. Offering custom cabinetry, plumbing, lighting, and a variety of tile, stone, and flooring, Mosaic partners with leading national and international suppliers to ensure that our customers receive the very best in options to fit all budgets and tastes.

Headquartered in Chantilly, VA, Mosaic occupies a broad geographic footprint with nine locations across Virginia, Maryland, and North Carolina as well as a Central Servicing Center and Warehouse located in Doswell, VA. Each of our Design Centers houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully stocked warehouses.

We are seeking a detail-oriented Customer Service Specialist to oversee assigned customer accounts and deliver a tailored service experience based on each account’s specific requirements. This is a fast-paced, primarily email- based role requiring strong problem-solving skills and the ability to prioritize competing demands.

This is not a Sales Position.