Customer Care Representative (All Shifts) at North South Consulting Group

Customer Care Representative

Location: Elizabethtown, KY Shift: All Shifts (4:00 PM - 12:30 AM) Schedule: Sunday - Thursday OR Tuesday - Saturday

Job Description

We're looking for a motivated and professional individual to join our team as a Customer Care Representative. In this role, you'll be the first point of contact for potential recruits, representing the United States Army and providing them with essential information. As part of the front-line team, you'll help shape their first impression and play a crucial role in the recruitment process.

Key Responsibilities

Gather and record contact information from potential United States Army recruits.
Provide timely and accurate responses to inquiries via phone, live chat, and social media platforms.
Manage and distribute recruitment leads to appropriate local recruiters.

This position requires a strong commitment to excellence in customer service, attention to detail, and the ability to communicate effectively on behalf of the United States Army.

Qualifications

Required: Customer service experience
Required: High school diploma or equivalent.
Preferred: Prior military service experience.

Compensation & Benefits

Salary: From $17.20 per hour
Additional: $4.57 hourly Health and Wellness stipend
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance

North South Consulting Group

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Customer Care Representative (All Shifts)