PAYMENT ACCEPTANCE SALES REPRESENTATIVE

JOB PURPOSE

To attract new to bank customers through searching for new opportunities in the market and align them with the acquiring business policy, in order to ensure Payment Acceptance business growth, increase revenues & market share

Description

Payment Acquisition

1. Attract New to bank customers(merchants) to increase revenues & market share

2. Cross sell other bank products to increase penetration ratio per customer

3. Offer and provide a full Payment Acceptance product proposition to the customers covering their needs to ensure meeting customers' expectations

4. Sell all payment acceptance different products and features that suit the customers' needs. Sell benefits and overcome objections by describing features and advantages of payment acceptance model, ensure that the model comply with merchant's business model, and close the deal with an appropriate pricing model. And train the customers on using these features when applicable

5. Present Payment Acceptance features to clients using the authorized techniques in order to meet customer's needs and preserve CIB's market share

6. Withdraw POS machines from merchants falling below the bank's required performance criteria based on Portfolio Manager recommendation

7. Attend regular meetings with Payment Acquisition Supervisor to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers

Administration

8. Ensure the delivery of all the required documents & applications in a timely manner to maintain accurate records in alignment with work policies and procedures

Policies, Processes and Procedures

9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

Day-to-day management

10. Follow the day-to-day operations related to own jobs in the Payment Acceptance team to ensure continuity of work

Compliance

11. Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB's sound legal position and mitigate any potential risks