Supervisor – Waterways Management Control Center WMCC

Supervise the activities undertaken at the VTS Centre with respect to the types of services provided and the team that has the responsibility for conducting the Vessel Traffic Service (VTS) to the satisfaction level of the Competent Authority as well as vessels and other users

• Ensuring that the service provided meets the requirements of both the users and the VTS Authority
• Coordinating the interface between the VTS, allied services and other port facilities and services
• Ensuring the efficient running of the VTS operation rooms
• Carrying out an annual assessment of VTS Operators
• In conjunction with on-the-job training, carrying out revalidation assessments on VTS Operators
• Ensure that the VTS Centre is always adequately manned and that the equipment is maintained in a constant state of readiness
• To ensure that the Service Agreement (SLA) between the HM Division and Safeen is maintained with respect to the VTS
• Leadership of the VTS team conducting the general day to day management of high volumes of vessels movements
• Adheres to Safe Work instruction and SOPs
• Adheres to Near miss and Incident reporting Senyar system
• Ensure that enough VTS operators are always available on workplace working effectively and all the equipment is functioning properly
• To supervise a team of VTS operators with the responsibilities of conducting vessel traffic service as per VTS operational procedures manual and HM Standing orders
• Conduct an in-house training on marine related matters as required
• Conduct on-the-Job training/toolbox talk for VTS Operators
• Continuously assessing the VTS Operators performance
• Managing traffic plan

Educational and Technical Qualifications:|

• VTS Certification log with C0103-2 Certificate,
• A qualification in maritime or transport matters, accompanied with relative experience
• Experience in Maritime Operations and C0103-2 training is required

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Language Skills:|

• Ability to effectively communicate, verbally and written in English, in order to be able to report adequately to superiors and to form good relations, negotiates and resolves conflicts with stakeholders
• Ability to work effectively in a team, including the ability to respond to the needs of team members and provide them with assistance when required
• Good working knowledge of computers and conversant with computer applications and communication equipment
• Ability to maintain confidentiality and to work with third parties and retain professional demeanour in confrontational situations
• Ability to carry out duties effectively and efficiently and according to defined objectives under minimal supervision
• Ability to monitor the operational and functional integrity of communications equipment, computer and navigational aid
• Knowledge of maritime regulations and terminology
• Flounce in English Language