Testing Coordinator (HR Title: Coordinator I)

**Hourly Range: **

$23.80 per hour

About SMU:

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About Department:

The SMU University Testing Center (UTC) is more than a place where exams are administered—it is an essential part of the university's commitment to student success. As part of Student Academic Engagement and Success within the Office of the Provost, the UTC provides high-quality testing services that help students demonstrate their knowledge in a secure, equitable, and supportive environment.

Every day, our team works alongside students, faculty, Disability Accommodations and Success Strategies (DASS), Athletics, and campus partners to remove barriers that might otherwise interfere with academic achievement. Whether providing accommodations, coordinating make-up exams, supporting student-athletes, administering placement or professional examinations, or helping students earn academic credit through testing, we strive to ensure every student has the opportunity to perform at their best.

Our work combines compassionate student service with the highest standards of professionalism. As a nationally certified testing center, we uphold the rigorous standards of the National College Testing Association while recognizing that behind every exam is a student working toward a degree, a career, or a personal goal. We believe that every testing experience should reflect integrity, respect, accessibility, and care.

If you are passionate about creating exceptional student experiences, collaborating with campus partners, and contributing to an inclusive learning environment where fairness and academic excellence go hand in hand, we invite you to join our team.

About the Position:

The Testing Coordinator provides front-line administration and support for University Testing Center operations. This position is responsible for administering examinations, supporting students and faculty, maintaining testing security procedures, and ensuring an efficient and professional testing environment. The Testing Coordinator serves as the primary point of contact for many daily testing activities and supports implementation of UTC policies, procedures, and accommodations.

Essential Functions:

• Administer and proctor examinations in accordance with university policies, NCTA standards, and testing vendor requirements.

• Support accommodated testing, institutional testing, credit-bearing examinations, approved professional examinations, and other standardized assessments employed by university partners (e.g., personality inventories).

• Assist students, faculty, and external clients with scheduling, testing procedures, and testing-related inquiries.

• Monitor testing environments to ensure security, integrity, compliance, and implementation of approved testing accommodations.

• Conduct opening and closing procedures and maintain testing center readiness, examination materials, and testing records.

• Maintain testing documentation, reports, and operational records in accordance with established procedures.

• Monitor testing technologies and report operational concerns or system issues to the Senior Testing Coordinator.

• Assist with operational data collection, assessment activities, routine reporting, training activities, and special testing events.

• Support limited summer testing services and perform other duties as assigned to support UTC operations.

• Provide other support as directed by supervisor.

• Limited evening and weekend hours may be required during peak testing periods, particularly during final examination cycles. These schedules are typically planned and communicated well in advance. Work hours may vary periodically based on testing volume and operational needs.