Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.

At Moose, we are playful with a purpose. Fun is at the heart of everything we do, but we’re also very serious about the important stuff: our people, our values, and the planet:
We're officially a Great Place to Work!
We're a family.
We dream big.
We love diversity.
We're always learning.
We prioritise well-being.
We give back in a big way.
We're serious about sustainability.
We bring the fun!

Visit www.moosetoys.com for more information on our amazing brands and people.
View our video on our LinkedIn Life Page.

**Role Objectives: **

• Ensure arranged shipments meet on time shipping schedule
• Ensure payment documents are issued to banks/customer on time

**Direct Reports: ** None

**Reporting to: ** Senior Shipping Officer

**Key Responsibilities: **

• Coordinate with suppliers, third-party-logistics, distribution centers and logistics team to solve shipping issues in different countries
• Coordinate all inbound and outbound logistics, including international transport, storehouse management, vendor management.
• Manage third party transportation providers and monitor their performance
• Monitor daily operation to comply with customers and forwarders’ requirements
• Liaise closely with freight forwarders and carriers
• Follow up on shipment orders by coordinating with suppliers and merchandisers
• Handle full set of I/E documents, shipping procedures and custom declaration
• Follow up the shipment and delivery status with forwarders, shipping line or clients as per sales team requests
• Manage each shipment delivery to ensure all required steps are completed and goods are delivered in a timely and cost-effective manner
• Work with all vendors to follow up on order status and to provide the shipping instructions
• Liaise with suppliers, forwarders, ensuring all applicable documentation is in place and fully compliant for Import/Export
• Liaise with shipping forwarders to request shipping rates and make freight comparisons
• Handle enquiries from our internal teams for shipments and order tracking
• Maintain shipping records for all shipments, keeping shipments records up to date administration, filing and data entry

Employee Responsibilities
Everyone who works at Moose has a responsibility and duty of care regarding health and safety in the workplace. In particular you have a responsibility to:
• Take reasonable care for your own health and safety;
• Take reasonable care for the health and safety of persons who may be affected by your acts or omissions in the workplace;
• Co-operate with respect to any action taken by Moose to comply with their legal obligations concerning health and safety in the workplace;
• While at work, an employee must not interfere with any safeguards or protective devices or equipment in the workplace, which are provided for health and safety reasons.

Qualifications & Skills:
• Bachelor’s degree in Logistics or related fields
• At least 3 years of relevant experience in the shipping field
• Familiar with MS Office applications, including Word, Excel
• Able to work independently, well-organized and detail-oriented
• Good command of English language
• Ability to communicate in Mandarin is highly preferred

**Contacts: **

Internal:
• Operations team, including Production Planning and Merchandising
• Quality team
• Finance team

External:
• Couriers
• Vendors
• 3rd party logistics and distribution centers

Capabilities:

Accelerate your Potential
Be your best, foster a growth mindset, build knowledge and new capabilities for success. Be a learning leader by extending your technical expertise and embracing technology.

Deliver Results & Meet Customer Expectations
Take action and be accountable for driving improvements & business results. Put the customer at the heart of all we do and maintain a focus on their needs and satisfaction. Demonstrate an ongoing commitment/unwavering to produce the best result. Manage time and balance schedule to work in a methodical and orderly way, that does not compromise quality of deliverables.

Present and Communicate with Impact
Communicate for impact, clarity and connection. Ensure knowledge and information is imparted to others by structuring your communication with proactive planning and adapting communication style for impactful delivery.

Core Values:
We’re a family, who is Outrageously playful, with Wild imagination.
We’re a family
o We demonstrate kindness as part of the Moose family – treating others the way we want to be treated. We’re all about welcoming your wacky, weird, and wonderful self at work!
o Moosies pride themselves on taking personal responsibility for their actions and outcomes, always acting ethically, professionally, sustainably and with a smile.
o We know there is no ‘I’ in TEAM and are committed to hitting team goals way out of the park.
o We’ve got each other’s backs – we support each other with no politics or personal agendas.
Outrageously playful
o All Moosies use play to stimulate thinking and innovation – applying learnings across all initiatives.
o We think outside the toy box to keep things super FUN.
o We consistently give 100% to put the punch in our products and services.
o We keep our energy up so there’s a great buzz around the place all the time – helping to foster great ideas and ensuring strong productivity.
Wild imagination
o We’re prepared to share the kooky and the creative in brainstorming sessions, to bring the best Moose to market.
o Moosies put heart and soul into innovating and delivering the best toys ever with the future of our planet and communities in mind.
o We elicit infectious enthusiasm, are non-judgemental, value diversity of thinking and the benefits this brings, and are open to all WOW ideas.
o We keep on trend and across new technologies and sustainable approaches so we can bring this knowledge to the playroom.

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