Director, Global Warehouse Operations

The Warehouse Operations Director is responsible for the operational excellence of all aspects of AAR’s Global warehouse operations; provides overall guidance and oversight in the areas of execution, technology, infrastructure, safety, streamlining and interfacing with AAR business and operational entities, internal and external customers, continuous process improvements, and developing and monitoring related key performance indicators. This role blends leadership with active participation, requiring someone who can interact, manage and guide people and contribute directly to the success and growth of the organization. This position may require up to 75% travel, both domestically and internationally, until steady-state operations are achieved.

This position is based at our Corporate Headquarters in Wood Dale, IL, with a planned relocation to the Merchandise Mart (Chicago) in early 2027.

**What you will be responsible for: **

• Take lead on operational excellence and logistical functions of AAR’s global warehouses, with a focus on streamlines processes, efficiencies, productivity, infrastructure requirements, technology, hands-on management and compliance.
• Actively assist in overseeing warehouse operations, including inventory management.
• Own operational strategy, execution, and continuous improvement for internal and third-party logistics (3PL) warehouses, ensuring efficient, compliant, and cost-effective movement of goods worldwide.
• In depth understanding of global import and export operations and requirements, ensuring compliance with all customs, trade, and regulatory requirements.
• Customs filings and documentation to ensure timely and accurate clearance.
• Partner with Legal, Finance, and Compliance teams on trade regulations, audits, duty optimization, and risk mitigation.
• Monitor and adapt to changes in global trade laws, tariffs, and regulations.
• Develop dashboards and reports to provide visibility into global performance and risks.
• Define, implement, and monitor global KPIs and metrics; adjust activities to improve efficiency and workflows.
• Develop and execute strategies aligned with business growth, customer service, and cost objectives.
• Ensure safe, efficient, and compliant operations in accordance with local regulations and company standards.
• Performs the duties of associates supervised and all other duties as assigned.

Leadership Responsibilities:

• Supervise, mentor, and develop staff, fostering a culture of accountability and growth.
• Act as a point of escalation to resolve daily operational issues and discrepancies.
• Develop and communicate daily/weekly/monthly goals to staff and management.
• Monitor performance and ensure deadlines are met consistently.
• Enforce safety guidelines and operational best practices.
• Advocate for continuous improvement and foster team buy-in for policy changes.
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes within inbound and outbound warehouse operations.
• Identify problems, propose solutions to other members of management, and promote cooperation with other departments.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.