Customer Success Manager - Singapore

Field AI**** is transforming how robots interact with the real world by building risk-aware, reliable, and globally- deployed AI systems. We are seeking a dedicated and proactive Senior Customer Success Manager (Sr. CSM) to serve as the primary point of contact for our government and enterprise clients, fostering strong, long-term partnerships and ensuring measurable customer outcomes through our cutting-edge robotic solutions.

As a Sr. CSM, you will manage a portfolio of strategic accounts, coordinating with internal teams to deliver timely solutions and directly influence customer retention and expansion. The ideal candidate must combine world-class customer empathy with the strategic fluency to navigate Singapore's public sector landscape and build institutional partnerships at the highest level.

Why Join Field AI?

FieldAI is tackling one of robotics’ hardest problems: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ advance perception, planning, localization, and manipulation with an emphasis on explainability and safety, so our systems can be trusted where it matters most.

You will work alongside a world-class team that values creativity, resilience, and bold thinking. We bring a decade-long track record of real-world deployments, strong performance in DARPA challenges, and experience from organizations such as DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise, Zoox, Toyota Research Institute, and SpaceX.

Be Part of the Next Robotics Revolution

Solving problems at this scale takes a team as unique as the mission. We are looking for people who push beyond conventional approaches, enjoy tackling tough and ambiguous questions, and bring interdisciplinary perspective. Our success depends on exceptional AI researchers and engineers, as well as strong software developers, product designers, field deployment experts, and communicators who can turn breakthroughs into real capability.

We are headquartered in Irvine adjacent, Southern California, with teammates across the US and around the world. Join us to shape the future of embodied intelligence as part of a fun, close-knit team building systems that work in the real world.

Equal Opportunity

FieldAI celebrates diversity and is committed to creating an inclusive environment for all employees. Candidates and employees are evaluated based on merit, qualifications, and performance. We do not discriminate on the basis of race, color, religion, sex, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, or any other legally protected status.