Program Coordinator, Event Support (HR Title: Event Assistant)

Hourly Range:

$22.06 per hour

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

Support and assist with the coordination of facilities resources for designated SMU-sponsored and hosted events. Collaborate and communicate with campus partners, department partners, custodial staff, and various event support entities to ensure successful execution of event support. This position reports directly to the Associate Director of Event Support.

This position is considered essential personnel in times of disaster or emergency events and is required to report to campus at the direction of the management team. This role will also support all EOC operations.

This role is an on-campus, in-person position.

Essential Functions:

• Assist with collecting and communicating event schedules, and the coordination of the facilities resource components requested for associated events. Collaborates with all divisions of Facilities Planning and Management to ensure all details are considered and accurate communication and execution surrounding requested campus events occur.
• Communicate with varied campus partners to validate accuracy of requests and follow up to ensure successful execution and client satisfaction.
• Assist with solving issues that arise prior, during, and following events to ensure the event is supported as requested.
• Assist in the development, implementation, and maintenance of event procedures and processes, such as event Playbooks and MOPs.
• Assist with data collection on the lessons learned from designated SMU sponsored and hosted events.
• Assist with coordinating meetings for facilities resource components, and assist with collecting and communicating facilities staff schedules for events.
• Other duties as assigned.