AI Specialist

This position is responsible for designing, developing, implementing, and maintaining artificial intelligence (AI) solutions that support and enhance the Ministry’s operational efficiency, decision-making capabilities, and digital innovation initiatives. The AI Specialist will work across departments to identify opportunities for automation, data-driven insights, and intelligent system integration while ensuring ethical, secure, and scalable AI practices. This role also requires a blend of technical expertise in AI/ML technologies, strong communication skills, and the ability to translate complex concepts into practical ministry applications.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Design, develop, and deploy AI/ML models to support business and ministry objectives.
• Work the IT Director to plan and design AI automations
• Identify opportunities to implement AI-driven automation across organizational processes.
• Build, train, test, and optimize machine learning and deep learning models.
• Collaborate with IT, data, and business teams to define AI requirements and use cases.
• Develop and maintain data pipelines for AI model training and inference.
• Design, develop, and deploy AI and machine learning solutions including natural language processing, computer vision, recommendation systems, and generative AI applications.
• Integrate AI capabilities into existing ministry systems such as content management, customer relationship management (CRM), broadcasting, and digital outreach platforms.
• Develop and maintain AI-driven automation workflows to streamline repetitive tasks across departments, including data entry, scheduling, correspondence, and reporting.
• Build and manage prompt engineering strategies, fine-tuning approaches, and retrieval-augmented generation (RAG) pipelines for ministry-specific use cases.
• Collaborate with content, media, and communications teams to leverage AI for content creation, transcription, translation, summarization, and personalization.
• Monitor AI model performance, accuracy, and ethical compliance; implement feedback loops and continuous improvement processes.
• Establish and enforce data governance, privacy, and security best practices as they relate to AI systems and the data they consume.
• Monitor model performance and implement improvements for accuracy, scalability, and efficiency. · Ensure data quality, governance, and compliance with security standards.
• Research and recommend emerging AI technologies, tools, and frameworks.
• Develop natural language processing (NLP), computer vision, or predictive analytics solutions as needed.
• Create and maintain documentation for AI systems, models, and processes.
• Provide technical guidance and training to team members on AI-related tools and practices.
• Assist in the evaluation and implementation of AI platforms such as Azure AI, AWS AI/ML, or other cloud-based services.
• Ensure responsible AI usage, including bias mitigation, transparency, and ethical considerations.
• Participate in cross-functional projects to enhance digital transformation initiatives. · Support troubleshooting and resolution of AI-related system issues.
• Stay current with advancements in AI, machine learning, and data science.
• May require participation in events or initiatives that involve AI-enabled systems.
• Other duties as assigned by management.