Claims Assistant, Asia Pacific Claims Group

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

**Job Summary : **

This position provides administrative support to the Claims team and may involve handling of simple straight-forward claims.

**Involved Lines of Business : **

Casualty including Schemes and Packages (Commercial and Personal Lines)

**Job Duties : **

• Assist in system data entry including claim registration, payments and reserve adjustments, etc.
• Handle First Notification of Loss (“FNOL”), enquiries or claims and where necessary it may involve contact with customers, intermediaries, external service providers, third parties, etc.
• Set up and manage filing and administrative systems to ensure that necessary information is recorded, secure and accessible.
• Assist in claim files and documents preparation and/or processing for onward handling by respective Claims handlers.
• Process/handle mostly low value, simple and straight forward claims under guidance within assigned authority and agreed service standard as and when required.
• Deliver duties within agreed service turnaround time and claims service KPI targets.
• Additional duties and responsibilities as warranted.