QX Global Group
QX Global Group is a global consulting, digital transformation, and business process management (BPM) services company.
- Open roles
- 36
- New role every
- ~1.6 days
- Posting trend
- 5.7× vs prior 90d
Company signals
Score: 50Job facts
- Location
- Hyderabad, India
- Type
- Permanent
- Department
- Ops_US
- Posted
- Aug 19, 2026
Last verified live 3 weeks, 1 day ago · checked directly on the company's Darwinbox
More roles at QX Global Group
- Payroll Administrator · Ahmedabad, Gujarat , India
- Sr.Payroll Administrator · Ahmedabad, Gujarat , India
- Team Lead · Ahmedabad, Gujarat , India
- Senior Associate Officer · Ahmedabad, Gujarat , India
- Team Leader - Accounts Payable · Multiple Locations
- Senior Executive - Treasury · Ahmedabad, Gujarat , India
Sr. Accounts Officer
at QX Global Group
Duties/Responsibilities:
· Deliver timely, accurate, and high-quality support to residents.
· Respond to resident inquiries efficiently through a Zendesk ticketing system, ensuring clear documentation and proper routing when needed.
· Provide step-by-step guidance on portal access, navigation, and common resident-facing features.
· Communicate with empathy and professionalism, effectively de-escalating concerns and resolving issues whenever possible.
· Maintain positive, respectful relationships with residents while setting clear expectations around scope of support.
· Collaborate with internal teams to ensure consistent handling of resident inquiries and adherence to established processes and policies.
· Follow up as appropriate to confirm resolution and ensure a positive resident experience.
· Support additional responsibilities as assigned to meet operational needs.