Quality Manager

East West is a trusted Integrated Manufacturing Services (IMS) provider partnering with global brands and innovative companies. We deliver end-to-end solutions--from design and engineering to advanced manufacturing and supply chain--bringing complex products from concept to scale.

JOB SUMMARY

The Quality Manager at East West is responsible for developing and implementing processes and solutions across the electronic manufacturing lifecycle. This includes surface mount, through-hole and hand insertion, soldering (wave and selective), mechanical assembly, conformal coating, testing (in-circuit, functional, and system), and related operations. The role also leads complex technical initiatives, ensuring processes are robust, scalable, and capable of consistently delivering high-quality products in compliance with stringent regulatory and customer requirements.

Qualifications

RESPONSIBILITIES

• Quality Leadership: Own overall product quality and drive continuous improvement through data-driven analysis
• Cross-Functional Collaboration: Partner with internal teams to communicate quality issues, audit findings, and priorities
• Team Management: Lead and develop Receiving and Final Inspection teams through hiring, training, and performance management
• Customer & Supplier Interface: Serve as the primary quality contact, resolving customer and supplier issues
• Quality Systems Oversight: Lead key QMS activities, including internal audits, CAPA, non-conformance management, calibration, ESD, and APQP
• Regulatory Compliance: Ensure adherence to FDA, ITAR, and applicable regulatory standards
• SPC & Metrics: Implement SPC and monitor KPIs to improve process performance
• ISO Management: Lead external audits and maintain ISO 9001 and ISO 13485 certifications

KNOWLEDGE, ABILITY & SKILLS

• Bachelor's degree in Quality, Engineering, or a related field
• Proven experience in a quality management role within a manufacturing environment
• Strong knowledge of qualitative and quantitative analysis methods
• Familiar with FDA, ITAR, and applicable compliance requirements
• Effective leadership, influencing, and communication skills
• Experience conducting internal audits and leading corrective action initiatives
• Working knowledge of Statistical Process Control (SPC) and data-driven quality improvement

This job description is a summary of the responsibilities associated with this role and may be amended as required by the company.

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

ABOUT US:

East West is a global Integrated Manufacturing Solutions (IMS) company focused on bringing products to life--from design through distribution. As one integrated team of designers, engineers, and manufacturing experts across onshore, nearshore, and offshore locations, we provide a seamless path to scale with speed, efficiency, and quality at the core. We help our customers accelerate time‑to‑market while optimizing cost and maintaining the highest standards. At every stage of the product lifecycle, we operate as one connected team--one integrated family--working together to deliver results. We are East West!