Assistant Manger/Assistant Vice President, Asia Pacific Claims Group

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

**Job Summary : **

This position is responsible for handling cases in the Involved Line(s) of Business to ensure delivery of excellent claims
services and efficient claims operation.

**Involved Lines of Business : **

Property and Onshore Construction

**Job Duties : **

· Review, evaluate, negotiate and resolve claims, within designated authority level, in line with established standards, procedures and guidance provided.
· Exhibit technical leadership, both internally and externally, on claims matter which Allied World participates.
· Identifying, investigate suspicious / fraudulent claims and take appropriate actions and keep relevant
stakeholders closely informed.
· Market Allied World’s claims capabilities through client meetings, presentations and seminars to Insured, Intermediaries, etc.
· Managing Insured/intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction. This also includes handling and resolving any customer feedback or complaints.
· Organizing and using approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers.
· Proactively supervise and manage expenses of independent vendors and legal counsels for involved Line(s) of Business.
· Interact with relevant internal / external stakeholders to support and deliver business strategy.
· Ensure performance of periodic internal review of claim files including monitoring/pursuing of outstanding recoveries.
· Preparation of reports or analysis where necessary regarding claims including large losses.
· Ensure compliance with all legal, regulatory and policy requirements internally and externally.
· Additional duties and responsibilities as warranted.
· In the future recruit and manage further staff as necessary.