THECB - Intern (Student Succes)

**Internship position 12 hours or more per week, position ending on or before December 1, 2026. **

A Cover Letter is required.

We are seeking an energetic, responsible, analytical intern to join the Student Success and Institutional Partnerships Division to support staff and division initiatives. The Division of Student Success and Institutional Partnerships works closely with higher institutions across the state to increase students' retention, persistence, and credential completions. To be successful in this position, the candidate should be flexible, organized, and able to prioritize multiple tasks. Prior experience working in a higher education, legislative, or governmental organizations, as well as knowledge of Texas public colleges and universities would be beneficial.

General Description:
Performs complex administrative and analytical work to create reports for internal and public audiences. Work involves administering essential data processes; analyzing data reports; logistical coordination; and ad hoc research and analysis projects. Works under general supervision with moderate latitude for the use of initiative and independent judgment. This position reports to the Director for Student Success.

General Duties and Responsibilities:
• Conducts analysis and assists in preparing reports and recommendations.
• Administers data processes that may involve data collection, management, analysis, and reporting.
• Helps identify, recommend, and implement specific opportunities to improve the efficiency or accuracy of data processes and effectiveness/usefulness of reports or other deliverables; may also research and recommend improved methods/tools more broadly.
• Maintains general awareness of student success issues, especially as they pertain to higher education.
• Provides technical assistance and support to divisional staff for reporting, research, and projects.
• Maintains the necessary level of work to carry out job responsibilities by performing essential duties and functions.
• Performs related work as assigned.

Knowledge Skills or Abilities:
• Knowledge of core quantitative/qualitative research methods and principles.
• Knowledge of standard and appropriate research sources and texts.
• Knowledge of business English, grammar, spelling, and punctuation.
• Knowledge of writing fundamentals including proofing and editing documents.
• Skill in using personal computers, databases, and general office software, including word processing, spreadsheet, and presentation software.
• Ability to think analytically and present professional research data and reports.
• Ability to solve problems and answer questions independently using trustworthy sources.
• Ability to communicate effectively both orally and in writing.
• Ability to effectively organize time and manage multiple projects simultaneously.
• Ability to maintain strict confidentiality with business matters, records, and personnel information.
• Ability to establish and maintain effective working relationships both internally and externally.
• Ability to initiate and complete tasks with moderate supervision and make decisions using appropriate professional judgment and reasoning.
• Ability to accept and follow instructions given in a variety of forms.

Telework with Three Required In-Office Days:
This position is authorized for a hybrid telework schedule. Employees are required to work in the office three (3) days per week, with the remaining two (2) days eligible for telework. Specific in-office days may be determined by the department to meet business needs.

Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf