Forward Deployed Engineer (FDE)

You’re customer-obsessed: You want to live close to real users and

real problems. You get energy from turning “this is painful” into “this is fixed.”

• You’re a builder who ships: You don’t just advise or prototype. You deliver working solutions that run in production.
• You thrive in ambiguity: Early-stage means unclear requirements, moving targets, and learning as we go. You can still make progress fast.
• You’re relentlessly pragmatic: You’ll make smart tradeoffs to get value out quickly, then iterate once we know what matters.
• You’re technical and versatile: You can jump across codebases, APIs, data, infra, and integrations. Whatever the bottleneck is, you go there.
• You communicate clearly: You can translate between customer context and engineering reality without losing nuance (or patience).
• You’re efficiency-obsessed: You automate repetitive work, reduce manual steps, and shorten time-to-value for customers.
• You use AI as leverage: You use AI tools to speed up debugging, integration work, scripting, docs, and iteration—while owning correctness and security.

What the job involves

• Work directly with customers: Understand their workflows, constraints, and goals. Help them succeed with Alguna, fast.
• Build forward-deployed solutions: Ship integrations, custom workflows, data pipelines, and product extensions that unlock customer value.
• Close the loop back into the product: Turn repeated customer needs into scalable product improvements and reusable patterns.
• Be reactive (in a good way): When something breaks or a customer is blocked, you jump in, triage, fix, and communicate clearly.
• Own implementations end-to-end (the fun kind): From “wait, what do you actually need?” → design → build → deploy → monitor → iterate. If it’s flaky at 2am, you’ll care.
• Create paved paths: Build templates, tooling, docs, and automation so the next customer goes live faster than the last.
• Partner cross-functionally: Work tightly with engineering, product, and customer success to prioritize, scope, and ship.

What success looks like

• Customers get to value quickly and stick around because things just work
• Repeated customer work turns into reusable, scalable product capabilities
• The team gets faster over time because you remove friction and build “paved roads”
• You reliably take messy real-world problems and turn them into shipped outcomes