Computer Store Associate (part-time, CSULB student)

**AVAILABILITY NEEDS **

• Must be able to work a minimum of 12 hours per week
• For Fall 2026 must be available to work Tuesday 7:30 am - 3:00 pm, Wednesday 11:30 - 3:00 pm, Thursday 7:30 am - 3:00 pm
• Saturday Rotation

JOB SUMMARY

Under the direction of Bookstore Management, the Computer Store Associate - I assists customers by performing job duties throughout the various retail locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES _include the following. Other duties

may be assigned._

1. Provide excellent guest service at all times.
2. Demonstrate knowledge of store products and services.
3. Assist customers in all aspects of service fulfillment.
4. Cross-train and work in all areas of stores as needed.
5. Perform sales support functions related to POS and e-commerce procedures.
6. General housekeeping, stocking, organizing, pricing and merchandising duties.
7. Use computerized software to look up stock information and operate a cash register.
8. Receive, verify, sort and distribute goods.
9. Make on-campus deliveries and represent the store at campus events.
10. Assist with clerical duties, research and special projects.
11. Answer telephone calls and emails, follow-up with appropriate personnel as needed.
12. Other duties as assigned, reasonably within the scope of the job

CONDITIONS OF POSITION _The conditions of this position are representative

of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

Work Schedule

Work shifts will be assigned during regular Computer Store operating hours, which are generally Monday through Thursday from 7:00am to 7:00pm; Friday 7:00am to 5:00pm, and Saturday 10:00am to 4:30pm. Computer Store operations continue during the Summer and Winter sessions. Some campus closure dates and holidays are required. Shifts may vary to include mornings, afternoons, and evenings. Operational activity peaks at the beginning and end of academic semesters. The employee must be able to provide a minimum of 12 hours during academic semesters; however scheduled hours may vary.

Physical Demands

The employee will frequently need to move boxes, unpack inventory and stock shelves with merchandise. The employee must frequently be able to lift and/or move a minimum of 40 pounds. There will be long periods of time standing on their feet and moving around in a large building, and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop and kneel. Some use of ladders to ascend/descend is occasionally required. The employee must comply with the University's rules and regulations as well as the Beach Shops.

Work Environment

The employee is typically in a climate-controlled indoor environment within the retail location and occasionally has movement throughout the warehouse and outdoors, with exposure to weather conditions. The noise level in the work environment is moderate to noisy. Occasionally the work environment will have high customer traffic at the beginning of each new semester, during sales, etc.

MINIMUM QUALIFICATIONS

Education and/or experience

The employee must be a current and active CSULB student enrolled in a minimum of 6 units. Previous retail, customer service, or warehouse experience is preferred, but not required.

Certificates, Licenses, Registrations

This position does not require any certificates, licenses or registrations.

Knowledge and Abilities

The employee must demonstrate proficiency in both written and verbal communication in English. Strong interpersonal and communication skills are essential, along with a commitment to providing excellent customer service. The employee must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. The ability to understand and comply with University and Beach Shops policies and procedures is required.

MANDATED REPORTER The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment