Police Telecom Operator

Job Overview
The Police Telecom Operator will perform responsible radio communications work receiving and dispatching calls for FBISD. Work involves answering and logging calls, monitoring several radio channels assisting the public, entering records data into computer, and performing a variety of departmental-related clerical tasks.

Position Description

Essential Duties and Responsibilities

• Monitor radio communications on assigned shift, receiving messages, dispatching officers as required
• Log information regarding calls and maintain files
• Operate TELES/NLETS teletype system, receiving, transmitting data as required; ensure security and appropriate utilization of the system
• Enter information into district dispatching system
• Input data into hard copy and data base files; retrieve data for narrative and statistical reports
• Prepare reports as requested or assigned
• Perform general clerical tasks for the department, e.g., processing supplemental payroll, ordering supplies, processing communications
• Answer phone inquiries, provide information, transfer call or take message as applicable; receive and distribute mail; provide information
• Operate typewriter, computer keyboard, utilizing assigned word processing, spreadsheet and data base programs; may use other computer programs. File correspondence, records, documents alphabetically or by other assigned categories
• Operate a variety of business office equipment as required, e.g., photocopy and fax machines, scanners, calculators etc
• Assist and/or serve as back-up to other clerical/secretarial staff

Supervisory Responsibilities

• None