PCW Team Leader

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

We’re seeking an experienced leader to support our Home and Community team in Geraldton.
In this role, you’ll help guide day-to-day operations to ensure our clients’ needs are met within required timeframes and service parameters.
Reporting to the Operations Team Leader, you’ll work closely with management and other key stakeholders to foster a flexible and collaborative team environment focused on delivering positive client outcomes.

• Provide line supervision and support for a team of Personal Care Workers (PCW) ensuring they provide services at best practice standard and aligned to Bolton Clarke’s values and Code of Conduct
• Work closely with the Operations Manager and other key stakeholders to plan for future workforce forecasts.
• Actively monitor caseloads, new referrals, and allocations
• Undertake administrative responsibilities associated with the role, including those associated with quality improvement and monitoring.
• Work closely with the rostering/scheduling team to ensure that services to clients are not compromised and achieve optimum utilisation.
• Recruit, select, induct, and develop staff as well as actively supporting their safety, health and wellbeing and that of our clients.
• Ensure all participant plans meet compliance and reporting requirements.
• Work closely with the Operations Manager in reviewing and developing systems and processes.

To be successful, you will have:

• Certificate IV Community Services, Certificate IV in Leadership/Management or equivalent with experience in a similar role.
• AHPRA registration highly regarded
• Excellent staff leadership and supervision capabilities
• Problem solving and decision-making skills with the ability to think on your feet.
• Annual flu vaccinations (or willingness to obtain)
• Evidence of COVID-19 vaccinations
• First Aid and CPR (or willingness to obtain)
• Own vehicle
• WA Driver licence
• Highly developed assessment skills and the ability to creatively problem solve care situations.
• Excellent communication and interpersonal skills with a caring disposition
• Proven ability to contribute to and, work as part of a dynamic team in addition to operating independently.

About this location:

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support

• Career progression and development opportunities

• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

• Private health insurance and gym discounts

• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Meaghan Sutherland (workwithus@boltonclarke.com.au)