Senior Administration Officer

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

As a Senior Administration Officer - HomeCare, you will provide seamless organisational support for Executive(s) by managing communication, scheduling, and logistics. You will maintain calendars, prioritise emails and calls, and liaise with internal and external customers to facilitate efficient correspondence. Additionally, you will oversee filing and retrieval systems, process invoices, reconcile expenditures, and prepare reports, fostering a proactive work environment.

Responsibilities include:

• Ensures all communication, scheduling, appointments, meetings, reports, travel arrangements, and associated tasks for the Executive(s) are meticulously organised.
• Maintains calendar planning and appointment management for internal and external meetings and ensures the Executive(s) has all necessary documentation and information prepared in advance.
• Manages emails with discretion, prioritises urgent correspondence, sorts messages, and implements systems for efficient email storage and archiving. Maintains efficient filing, recording, and retrieval systems to support quick access to information and documentation.
• Screens and prioritises telephone calls directed to the Executive(s) and exercises judgment to ensure effective communication and responsiveness.

About You

To be successful in this role, our preferred candidate will have:

• Diploma required; Bachelor’s degree preferred; Business Administration, Event Management is preferred. Any other related discipline or commensurate work experience considered.
• Minimal experience in supporting Senior Executives in a medium to large organisation is preferred.
• Strong knowledge of Administrative Support, Data Entry, Workflow Management, Data Analysis and Reporting, Customer Relationship Management (CRM), Business Administration, Billing Operations and Business Documentation is preferred.
• Excellent Adaptive Thinking, Digital Literacy, and Operational Effectiveness skills.

About this location:

Greenview is located in Donvale in Melbourne’s eastern suburbs. The newly renovated home offers elegant, aged care accommodation close to Tunstall Square shopping centre.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support

• Career progression and development opportunities

• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

• Private health insurance and gym discounts

• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Elizabeth Vaisola (workwithus@boltonclarke.com.au)