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AccessHealth

www.myaccesshealth.org

AccessHealth provides primary healthcare services for the low-income population.

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Job facts

Location
Richmond, Virginia, United States of America
Posted
May 12, 2025
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Human Resources Generalist

at AccessHealth


ob Title: Human Resources Generalist
Job Type: Full-Time
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Salary Range: $60,000 - $65,000 annually


Job Summary

The Human Resources Generalist contributes to the accomplishment of Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. The Human Resources Generalist helps with the implementation of services, policies, and programs as part of the HR staff; reports to the HR Director, and assists company supervisors, managers, and directors with HR issues.

Candidates must have Human Resources experience.


Essential Job Duties and Responsibilities

  1. Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
  2. Administers and explains respective assigned HR policies, programs, and procedures, and assures compliance. Recommends changes and additions as needed to maintain a competitive edge for AccessHealth.
  3. Primary contact for routine benefits inquiries; coordinates with benefits broker and insurance carriers as needed.
  4. Responsible for customization and management of file interfaces with vendors and insurance carriers, ensuring accurate plan enrollments, reconciliations and timely COBRA notifications.
  5. Manages benefits to include enrollment, claims resolution, change reporting, billing reconciliation, and communicating benefit information to employees. Benefit plan administration includes Medical, Dental, Vision, Life/AD&D, Disability, EAP, Retirement 403(b), Paid Time Off, etc.
  6. Explains AccessHealth yearly benefit plans to employees and is available to interpret plans while allowing employees to make their individual selections.
  7. Manages benefit offering documentation and educational materials, ensuring clear and concise information and communication for employees.
  8. Communicates with service providers concerning routine administration of benefit programs, including claims resolution and change reporting.
  9. Responsible for payroll administration including managing the workflow to ensure all payroll transactions are processed accurately and timely.
  10. Reconciles payroll prior to transmission and validates confirmed timesheets and reports.
  11. Maintains Human Resource Information System records and compiles reports from the database. Keeps employee records up-to-date by processing employee status changes timely.
  12. Addresses issues and questions regarding payroll from employees and management.
  13. Prepares benefits and payroll reports for the Director of HR as requested.
  14. Assists with unemployment claim initial reporting.
  15. Provides employees with information and forms for leaves of absence, including FMLA.
  16. Assists with coordination of employee programs and initiatives, such as recognition programs and community involvement efforts.
  17. Partners with HR leadership to recommend, research, and implement innovative approaches, policies, procedures and tools that will build a highly efficient, service-oriented HR department.

Qualifications

Education / Licensure / Certification Qualifications

  • Required: High School Diploma or equivalent
  • Preferred: Bachelor's degree in a related field or a minimum of 5 years of progressively responsible Human Resources experience
  • Professional certification such as SHRM-CP or PHR preferred

Skills and Experience

  1. Working knowledge of HRIS, particularly Paychex
  2. Strong work ethic and team player
  3. High degree of professionalism
  4. Ability to deal sensitively with confidential material
  5. Strong interpersonal (verbal and written) communication skills
  6. Ability to effectively communicate with various levels of management
  7. High level of decision-making, problem-solving, and analytical skills
  8. Strong organizational, multitasking, and prioritizing skills
  9. Ability to maintain confidence regarding information processed
  10. High ethical standards
  11. Ability to relate to people at all levels in the organization
  12. Ability to respond effectively to sensitive inquiries or complaints
  13. Ability to handle multiple projects
  14. Above average proficiency in Microsoft Office applications, including Word, Excel, and Access

This role is ideal for an experienced HR professional who thrives in a fast- paced environment and is committed to supporting both employees and leadership while maintaining compliance and operational excellence.