About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

About The ECommerce Department

ADA's eCommerce department optimizes brands’ presence and marketing performance on marketplaces and brand-owned eCommerce sites to deliver real business outcomes through innovative eCommerce solutions.

JOB OVERALL

Direct report: Planning Manager

Subordinate: Yes

Key Responsibilities

Strategic Planning: Establish, review, and refine demand/supply planning models to support business growth, especially for high-complexity campaigns.

Stakeholder Leadership: Act as the key bridge between Commercial, Logistics, and Suppliers to align demand signals with supply capabilities and lead S&OP; (Sales & Operations Planning) alignments.

Key Tasks

• Review daily/weekly customer order fulfillment plans, ensuring accurate lead times and quantity commitments.

• Finalize supplier replenishment & submit purchase order to supplier (confirm quanitiy & expected delivery date)

• Formulate and execute action plans with Commercial and Warehouse teams to clear non-moving, obsolete, and slow-moving (SLOB) inventory.

• Monitor sales trends, perform root-cause analysis on demand anomalies (spikes/drops), and proactively adjust safety stock levels.

• Lead the supply planning readiness for mega-campaigns and product launches, managing high-volume volatility and complex logistical constraints.

• Monitor and drive team to achieve planning KPIs.

Technical Experience

• At least 3 years experiences in Supply Planning, Demand Planning, or Inventory Management, FMCG, Retail, or E-commerce environment.

• Deep understanding of end-to-end supply chain dynamics, including Warehouse operations, Logistics, Customs, and Inbound/Outbound constraints.

• Proficiency in data (Advanced Excel is a must; experience with SQL, Power BI, is highly preferred).

• Good sense with numbers and data

Soft Skills

• High analytical capability - good with numbers

• Clear verbal & written communication skill set

• Preferably with good negotiation skillset

• Sensitive & ability to stick to timelines/schedules in consistent manner.

• Ability to work in a fast-paced, dynamic environment.

Please kindly noted that we are only able to contact shortlisted applicants. We encourage you to continuously visit our website for regular updates on available roles.

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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