Commercial Associate

About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

This role is opened to support new client onboarding and business expansion for clients eCommerce portfolio, focusing on snack and FMCG categories across Shopee, Lazada, and TikTok Shop.

Key Responsibilities

Support daily commercial operations for eCommerce stores across marketplaces

Coordinate campaign planning, promotion setup, and platform KAM alignment

Track sales performance including GMV, NMV, traffic, conversion, and SKU growth

Monitor stock availability, pricing, and campaign readiness for snack portfolios

Prepare weekly/monthly sales performance reports and client-facing business updates

Identify growth opportunities by SKU mix, bundle strategy, and promotional mechanics

Work cross-functionally with operations, media, and client servicing teams to ensure smooth execution

Support category growth for snack and FMCG portfolios

Requirements

1–2 years of experience in eCommerce commercial or marketplace operations

FMCG background is preferred, especially snack, confectionery, or fast-moving categories

Familiar with Shopee, Lazada, and TikTok Shop ecosystem

Strong Excel and reporting skills

Good communication skills to work with internal teams and external client stakeholders

Fast learner with strong ownership mindset in new business setup

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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